SharePoint Information Governance

SharePoint Information Governance

This course introduced employees to the information governance policy for SharePoint through a series of questions and scenarios. Challenge Training on information governance was originally included with SharePoint training offered to employees via a series of full-day classroom sessions when SharePoint was first launched. Once the initial launch was complete, there was no need to continue offering full-day training throughout the province but new employees would still require governance training before being granted access to their workgroup’s SharePoint sites. Solution Converted the information governance content from the classroom materials into a 15 minute eLearning course that combines scenarios and questions to illustrate the critical components of the information governance...
Privacy Awareness Training

Privacy Awareness Training

Scenario-based training designed to review key concepts of the company’s privacy policy. Challenge Create training that enabled the company’s privacy officer to significantly reduce travel and training time delivering privacy policy training to new and existing employee. Solution Developed an online course based on a series of privacy scenarios tailored to the company’s business. Various scenarios were used to highlight the most common privacy concerns for the highest risk employee groups. An acknowledgement at the end of the course fulfills a sign-off requirement and additional information and resources were made available throughout the course to answer specific questions or present additional scenarios. Manager talking points were also provided to enable managers to answer common questions with new employees after deployment. This solution cut down travel and training time for the privacy officer by over 80% and allowed them to focus on specific groups more closely rather than all employees. In addition, training is now part of new employee orientation ensuring that the training is received within the first month of employment rather than waiting for the next session by the privacy...
Critical Infrastructure Protection

Critical Infrastructure Protection

This is the first module in a series developed to meet NERC Mandatory Reliability Standards compliance requirements for an electric utility in British Columbia. Challenge Provide training for new and existing employees across a wide service territory that complied with NERC training requirements so that the company remained in compliance with NERC standards. Solution Online training course comprised of a series of different modules for different employee types. First module provides overview for all employees requiring training and further modules add-on for different audience types. Employees complete online exams to prove knowledge and confirm their agreement to adhere to the...
Business Ethics

Business Ethics

Designed to introduce employees to the business ethics policy and provide a review of key topics. Challenge Replace in-person policy sign-off document with an efficient and easy-to-deploy online course that reviews the policy and records sign off and participation. Solution Interactive online learning module built originally in Articulate Studio ’09 and deployed using Moodle to over 2300 employees across several divisions. Compliance with policy orientation increased to over 90% for new employees. Module later updated for policy changes and converted to Articulate Storyline to take advantage of new learning...
Introduction to Performance Management

Introduction to Performance Management

This module was created to provide employees with an introduction to the performance management process and an overview of the short term incentive form. Challenge Educate all management employees about the incentive plan and performance management goals and also have something available for new employees hired after the initial launch. Solution Deployed online learning module to over 1000 management employees in dozens of different locations as an introduction to the new performance plan. Online module was followed by conference calls to answer questions and promote discussion. Follow-up conversations between managers and direct reports continued the education. Managers were provided talking points that could be used after the online module with key points and FAQs. New employees were automatically signed up for the module upon hiring and complete it as part of their orientation. Managers answer any questions after the...