SharePoint Information Governance

SharePoint Information Governance

This course introduced employees to the information governance policy for SharePoint through a series of questions and scenarios. Challenge Training on information governance was originally included with SharePoint training offered to employees via a series of full-day classroom sessions when SharePoint was first launched. Once the initial launch was complete, there was no need to continue offering full-day training throughout the province but new employees would still require governance training before being granted access to their workgroup’s SharePoint sites. Solution Converted the information governance content from the classroom materials into a 15 minute eLearning course that combines scenarios and questions to illustrate the critical components of the information governance...
Privacy Awareness Training

Privacy Awareness Training

Scenario-based training designed to review key concepts of the company’s privacy policy. Challenge Create training that enabled the company’s privacy officer to significantly reduce travel and training time delivering privacy policy training to new and existing employee. Solution Developed an online course based on a series of privacy scenarios tailored to the company’s business. Various scenarios were used to highlight the most common privacy concerns for the highest risk employee groups. An acknowledgement at the end of the course fulfills a sign-off requirement and additional information and resources were made available throughout the course to answer specific questions or present additional scenarios. Manager talking points were also provided to enable managers to answer common questions with new employees after deployment. This solution cut down travel and training time for the privacy officer by over 80% and allowed them to focus on specific groups more closely rather than all employees. In addition, training is now part of new employee orientation ensuring that the training is received within the first month of employment rather than waiting for the next session by the privacy...
Natural Gas for Transportation

Natural Gas for Transportation

This course was designed for field personnel to teach the basic safety requirements for responding to Natural Gas for Transportation incidents. Challenge Fill an urgent and immediate need to train all gas field employees on how to respond safely to natural gas for transportation incidents. Solution Developed comprehensive awareness training in an online course format that covers the basics of natural gas for transportation, response guidelines, important safety measures, and resources for more information. The course finishes with a series of in-depth, branching scenarios to check learning and allow practice of the response steps. The actual development time on the course took less than two weeks and it was deployed less than two months after the initial...
Industrial Exposure Awareness

Industrial Exposure Awareness

This course covered the basics of chemical and industrial exposure hazards for natural gas field workers. Challenge: Convert a 4 hour in-person classroom training course into a more efficient format to save client time and travel costs. Solution: Created a 30 minute eLearning course to be delivered via Moodle to field workers across the province in their work locations. Course saved significant training and travel time for over 400...
Critical Infrastructure Protection

Critical Infrastructure Protection

This is the first module in a series developed to meet NERC Mandatory Reliability Standards compliance requirements for an electric utility in British Columbia. Challenge Provide training for new and existing employees across a wide service territory that complied with NERC training requirements so that the company remained in compliance with NERC standards. Solution Online training course comprised of a series of different modules for different employee types. First module provides overview for all employees requiring training and further modules add-on for different audience types. Employees complete online exams to prove knowledge and confirm their agreement to adhere to the...